Author: Edward Swete Kelly

Category 1 and 2 responders under the Civil Contingencies Act, and why the split matters
Category 1 and 2 responders sit at different points in the Civil Contingencies Act, with different
How gold, silver and bronze command works in a major incident
Gold, silver and bronze command separates strategic, tactical and operational decisions, and lets any commander find
What is a common operating picture in command and control?
A common operating picture holds one shared view of an incident at a point in time.
How software supports JESIP joint working without getting in the way
Software either flows with a responding agency or it interrupts it. Four tests separate genuine JESIP
What shared situational awareness actually requires in a multi-agency incident
Shared situational awareness rests on three decisions made before an incident: who contributes, what they share,
What is operational resilience and how does it differ from business continuity planning?

Operational resilience extends business continuity planning from a set of documents into a live capability to

What is the difference between an incident management system and a full operational resilience platform?

An incident management system records what happened. An operational resilience platform goes further: it lets teams

How are British organisations approaching data sovereignty when selecting emergency management software?

British organisations selecting emergency management software now lead with three priorities: locally hosted data on UK

What does it actually mean for a crisis management platform to be built and hosted for the UK’s data sovereignty requirements?

UK data sovereignty for a crisis management platform comes down to three architectural requirements: data stored

What are the stages of an incident management lifecycle from initial response through to post-incident review?

The incident management lifecycle has five stages: activation, escalation, response, recovery and learnings. Almost every incident,

What is the difference between configurable and out-of-the-box incident management software, and why does it matter?

Configurable incident management software lets an organisation embed its own terminology, frameworks and processes, while out-of-the-box

What are the biggest compliance and legal risks of using spreadsheets for incident management in regulated industries?

Using spreadsheets for incident management creates three serious compliance and legal risks: records can be edited