Author: Edward Swete Kelly
- FAQs
What crisis management looks like in high-risk sectors like mining and energy
Mining, energy, oil and gas operate at high inherent risk before anything goes wrong. Three phases
- FAQs
How critical infrastructure operators coordinate during a major outage
The response principles used in the emergency services transfer directly to a cross-sector outage. Six phases,
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What separates a purpose-built resilience platform from a generic tool bent to fit
Bending a generic tool to fit a resilience function works until it is tested. Five differences
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What should a UK resilience team look for in a crisis and incident management platform?
Eight checks a UK resilience team should apply to any crisis and incident management platform before
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Why patient care records should link to the wider incident picture
Clinical records kept in a separate system from the incident add time and introduce errors. Linking
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How medical teams track patients during a mass-casualty incident
A mass-casualty incident begins when patients outnumber available resources. Triage tools sort them, and documentation is
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What is electronic patient care reporting, and where does it fit in incident response?
Electronic patient care reporting moves the clinical record off paper and into a shared form several
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How a resilience team should prepare its records before a regulator or inquiry
Readiness for a regulator or inquiry is built before the incident, not after the request arrives.
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What makes an incident audit trail trustworthy after a major incident
An incident audit trail is trustworthy when entries cannot be altered, corrections stay visible, and the
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Will your incident record stand up in a public inquiry or in court?
Three tests decide whether an incident record survives cross-examination: is it in one place, can it
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What good joint incident command looks like when several agencies share one incident
Every commander works from what they know. Joint incident command is the discipline of closing the
- FAQs
The best tools for coordinating a multi-agency incident
Assessed by function rather than by brand, multi-agency coordination tools need to do seven specific things